Business VoIP Solutions for Small and Medium Businesses

The demand for feature-rich and affordable phone system is predicted to increase as companies search for new way of streamlining communications, supporting mobility and improving collaboration. VoIP Routes meets this need by providing cost-effective business VoIP solutions that deliver mobility and collaboration features that traditional services don`t have.  

VoIP business communications solutions have numerous substantial benefits that is worth repeating once more for those who are still to make decision. 

• Cost 

Cheap international and local calling rates are among the main advantages of  VoIP over traditional telephony. A decision to use VoIP services instead of analogue phone lines for making overseas calls can save a company several thousand dollars a year. 

Another cost saving option for companies is the hardware. Landline phone system involves heaps of on-site hardware. Moreover, each time when a new line is required it should be physically installed at significant expenses. When it comes to hosted VoIP service, the only hardware needed for work is an Internet connection and some phones. 

• Mobility

VoIP solutions evolve business communications by enabling workers` mobility. There is no need to be tied to the desks, calls can be made and received on the VoIP-enabled mobile devices anywhere there is Wi-Fi. Mobile users are allowed to call each other and office numbers using the same account free of charge, which can add up if a company has a large number of mobile sales employees.

•  Enhanced call features 

VoIP solutions come with a plethora of enhanced call features not available with landline system. They include auto attendant, voicemail, call diversion, re-routing, follow-me call, call forwarding, voicemail transcription to email, call scheduling, multi-ring, do not disturb, etc. 

• Call management

Business VoIP services come with enhanced call management tools, usually found in large companies and call centers. They include:

●     calling up a client`s details on the screen while talking to him/her on the phone

●     monitoring the status of calls via a virtual switchboard

●     to record, program and broadcast sales message to multiple clients via simultaneous calls

The advantages of business VoIP solutions are essential and they can`t be overlooked. Switching to business VoIP is vital for companies if they want to stay competitive and provide excellent customer service.