Friday, January 17, 2014

How to Improve Your Professional Image with Wholesale VoIP

It`s commonly known that wholesale VoIP offers cost-effective way of managing small and mid-sized companies and consolidating business communication tasks. In spite of the fact that an upfront payment should be made to ensure availability of sufficient network bandwidth to support VoIP system your company can cut costs of business communication costs by switching to VoIP. 

But didn`t you think about VoIP as a competitive advantage, especially in the initial phase, when you are exerting every effort to create a professional image as some of your rivals? 

Think about these considerations, and the following tips will help you to make a final decision.

«Hire» a receptionist without paying him/her salary 

You may think that it`s impossible to have a qualified receptionists who answers the calls and redirects them to the appropriate extensions without salary is impossible. Probably you think so because you don`t about VoIP extended features one of them is auto attendance. This automated system can be programmed to answer incoming customers` calls with pleasant voice and transfer calls to the corresponding specialist. With another wholesale VoIP feature called customer relationship management company management via caller ID options can set up priority for key customers. Many VoIP systems allow call forwarding to external numbers including mobile phones so they can be handled in time.

If the company receives many calls simultaneously an option of placing calls into queue accompanied by «hold» messages or pleasant music. 

Create appearance of multiple worker locations and larger company

Many small companies have no actual headquarters location and use virtual offices. By all means these companies are competing with larger companies with lots of extensions and departments. Switching to VoIP can help startups businesses to create appearance of larger company whether no matter whether it is a remote field location or real office space. Using SIP trunking VoIP solutions allow your employees to assign and redirect certain incoming calls to software applications or handset. 

Hold Unscheduled Meetings 

If impromptu meetings frequently occur in your company with VoIP technology they can be made simpler by creating three-way group calls to discuss the project or strategy. 

Hold multimedia conferences

Wholesale VoIP services include advanced options which allow SMBs to hold video calls and multimedia conferences with desk-top sharing and files exchanging advantages. The benefit of this integration is that the invitation of conference participants can be handled through the same dashboard which is used to manage other VoIP functions. Moreover, digital records of meetings can be made if necessary. With these services small businesses can host webinars or online presentation to show off their services or products in a more professional way. 







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